Privacy policy
Effective date: 17 March 2026
Summary
ITO BINDERY respects each individual’s right to personal privacy. Therefore, we collect and use information through our website only in the ways described in this policy.
Payment information is processed securely by third-party payment providers. In order to resolve possible conflicts and prevent online payment fraud, order data may be shared with secure third-party service providers for verification purposes.
We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not sell or disclose personal information that identifies you to unrelated third parties.
Information We Collect
When you use our website, we may collect certain information that can be used to identify or contact you.
This may include
- Email address
- First and last name
- Phone number
- Shipping and billing address
- Postal code and city
We may also automatically collect certain information about how the website is accessed and used, such as IP address, browser type, device information, pages visited, and the time and date of visits.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our website and improve the user experience.
Cookies may be used to
- operate and maintain the website
- remember user preferences
- analyze website traffic
- improve marketing effectiveness
You can instruct your browser to refuse cookies. However, some parts of the website may not function properly if cookies are disabled.
How We Use Your Information
ITO BINDERY uses the collected data for purposes including
- processing and fulfilling orders
- providing customer support
- maintaining and improving the website
- monitoring website usage
- detecting and preventing fraud or technical issues
- communicating with customers regarding orders or services
Third-Party Services
Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services. We may share information with trusted third-party service providers in order to operate our website and services.
These may include
Shopify – ecommerce platform
https://www.shopify.com/legal/privacy
**Google Analytics – website analytics
https://policies.google.com/privacy
Meta Platforms (Facebook / Instagram) – advertising services
https://www.facebook.com/privacy/policy/
PayPal – payment processing
https://www.paypal.com/privacy
These third parties process personal information only as necessary to perform their services and are obligated not to disclose or use it for other purposes.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, or reporting requirements.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on applicable data protection laws, you may have the right to
- access the personal data we hold about you
- request correction of inaccurate information
- request deletion of your personal data
If you wish to exercise these rights, please contact us.
Children’s Privacy
Our website is not directed to anyone under the age of 13. We do not knowingly collect personal data from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions about this Privacy Policy, please contact us.
Email: store@ito-bindery.co.jp